SPINESOFT's Travel CRM the only truly scalable Enterprise level CRM specifically designed for Travel Industries. Travel CRM is a real time data gathering and business intelligence system that ties disparate information into a single, cohesive view. While designed specifically for travel, this CRM provides the features and capabilities of the most advanced CRM technologies on the market.
Most of available CRM is not meet the expectations what travel business is looks. The Travel CRM is designed to be integrated with system's booking and reservation system, accounting and back office, reporting, and marketing and campaign management functions. CRM handles customers and customer prospects, groups, sales channels (e.g., travel agencies and their employees), and organizations, and tracks passenger relationships (households, and family relationships), preferences, payment information, special needs and booking history. This information is used to assist booking automation to reduce data re-entry time and costs. The system is mainly focusing following: |